Privacy Policy

Auto Units operates AutoMessage. This policy explains how AutoMessage handles information when you use the website, create an account, or choose an assistant thread.

When you create an account or request a verification code, we process the contact details you provide and your verification status. When you join an assistant thread, we keep your selected assistant, consent record, messaging preferences, messages, a small profile with useful details you share such as timezone, birthday, address, and goals, and delivery information to provide that conversation and honor your choices. For occasional support invitations, we use message counts, activity dates, explicit feedback, and payment history. We store feedback timestamps rather than a separate copy of the feedback text. We also process technical information needed to serve the website, protect the service, and diagnose errors. The assistant finder processes the text you submit to recommend an assistant. Live website chats use the current message and recent conversation to generate replies. The website keeps your chat in memory while the page is open; reloading or leaving the page clears it from the chat view. We measure chat activity and signup steps using anonymous visitor and chat identifiers, without sending the conversation text to analytics.

We do not sell or share your SMS opt-in data or messaging consent for marketing purposes. We do not share phone numbers, message content, or messaging consent with advertisers. Service providers may process information only as needed to operate the service, such as delivering verification codes and assistant messages. Koah receives only a fixed, general resource topic and opaque identifiers to select an ad, including Bible study resources when requested. It does not receive conversation text, personal beliefs, denomination, profiles, phone numbers, email addresses, user IP addresses, or messaging consent.

Twilio processes phone numbers and message data for verification and messaging. OpenAI processes text and supported meal photos submitted to AI features to generate or route responses. AutoMessage redacts recognized Social Security numbers, card numbers, passwords, and API keys before saving message text or sending text to OpenAI. Twilio still receives the original incoming message. Koah supplies contextual sponsored recommendations and receives delivery confirmation for the sponsored message. Stripe processes billing details for paid subscriptions and voluntary tips. We keep payment status and subscription dates to provide your ad-free plan and record payments; we do not receive your full card number. Vercel hosts the website. Providers receive the information needed for their service; this does not permit them to use our SMS consent data for marketing.

Sentry may receive error details such as page, browser and device type; our setup excludes typed form content. An analytics provider (PostHog), to understand how the site is used: pages visited, clicks, and how the site performs. It never receives your payment details, what you type, or your address. You can turn it off with "Do not track me" at the bottom of any page. If you reach the site from one of our ads on Meta (Facebook, Instagram) or TikTok and haven't declined analytics, we may tell that platform when you buy: the ad click's identifier, your browser type, and the order's reference and value, so we can see which ads work. It never receives your name, email or address. Declining analytics, "Do not track me", or a Global Privacy Control signal stops it.

We retain information as needed to provide the service, respect your preferences, protect accounts, and meet applicable recordkeeping requirements. Ask your assistant to forget saved notes or cancel reminders in ordinary language. Text DELETE to erase that assistant's saved profile and conversation and stop its messages. Reply STOP to end AutoMessage texts or HELP for help. Use Do not track me in the footer to turn off optional analytics. Contact auto-message@auto-units.com to request access, correction, or deletion. We may retain limited consent and opt-out records to honor your request.